Shipping Policy

Page last updated on 02 January 2024

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Thank you for shopping at attilkitchen.com! We are dedicated to delivering your orders promptly and efficiently. Please read the following shipping policy carefully to understand our procedures regarding the shipment of your purchases.

1. Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Processing time may vary during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly to you via email or phone.

2. Shipping Methods:

• We offer various shipping options to accommodate your preferences and delivery needs.
• Shipping methods available include standard shipping, expedited shipping, and express shipping.
• Shipping costs and delivery times may vary depending on your location and selected shipping method.

3. Domestic Shipping:

• We ship within India using reputable carriers to ensure safe and timely delivery of your orders.
• Estimated delivery times for nationwide shipments range from 3 to 8 business days, depending on your location and selected shipping method.
• We currently do not offer international shipping (outside India)

4. Shipping Costs:

• Orders with invoice value more than Rs 1999 will be eligible for free shipping. Orders with total invoice value below Rs 2000 will be charged a minimal cost upto Rs 95.

5. Order Tracking:

• Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
• You can track your order directly on our website or through the carrier's website using the provided tracking number.

6. Shipping Restrictions:

• Some items may be subject to shipping restrictions or regulations based on their size, weight, or contents. Please refer to product descriptions for any applicable restrictions.

7. Shipping Delays:

• While we strive to deliver your orders promptly, please note that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may affect delivery times.
• We will make every effort to inform you of any delays and provide updates on the status of your shipment.

8. Shipping Damage or Loss:

• In the rare event that your order arrives damaged or is lost during transit, please contact our customer service team immediately.
• We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

9. Shipping Policy Updates:

• We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Us:

• If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team.